Legal Notices (Act on Specified Commercial Transactions)
Notation Based on the Act on Specified Commercial Transactions
| Seller | HOLOS Inc. |
|---|---|
| Operations Manager | Taro Uchiyama |
| Business Address | 1F, 5-5 San'eicho, Yotsuya, Shinjuku-ku, Tokyo 160-0008 |
| Phone Number | 03-6273-0349 |
| Store Address | 1F, 5-5 San'eicho, Yotsuya, Shinjuku-ku, Tokyo 160-0008 |
| contact@cuxtonhouse.com | |
| URL | https://cuxtonhouse.com/ |
| Application Expiration Date | If a delivery date is specified, the deadline is within one week from the product application date. |
| Defective Products | In the case of "defective products or mistakes in our products," we will bear the cost. If there is any damage during transit, please contact us. We will send you a new product at our expense for both shipping and handling. |
| Sales Quantity | There are no particular restrictions. |
| Delivery Time | For cash on delivery, delivery will be within one week after the order is confirmed. For PayPal/credit card payments, shipping will be within one week after the order is confirmed. |
| Payment Method | PayPal, Credit Card |
| Payment Due Date | For cash on delivery, please pay upon delivery of the product. For PayPal/credit card payments, you will be charged when the order is placed. |
| Return/Exchange Period | The return period is within one week after receiving the product. However, please note that sale items cannot be returned. |
| Return/Exchange Shipping Fees | Returns due to customer's convenience (e.g., size exchange, color exchange) will be at the customer's expense (prepaid). If you wish to return an item, please contact us first. |
| Other Necessary Fees | Please bear a portion of the shipping fee and the cash-on-delivery handling fee. |
| Shipping Fee | Calculated based on the total size of the product and the destination, and displayed at the time of order. |
| Cash on Delivery Fee | Product price less than 10,000 yen: 330 yen Product price less than 30,000 yen: 440 yen Product price less than 100,000 yen: 660 yen Product price up to 300,000 yen: 1,100 yen |