Shipping Policy

For cash on delivery, products will be delivered within one week of order confirmation. For PayPal and credit card payments, products will be shipped within one week of order confirmation.

Shipping Costs

Products will be shipped via Yamato Transport.
Hokkaido, Kyushu, and Okinawa: ¥1,650; free shipping for orders over ¥11,000.
Other domestic regions: flat rate of ¥650; free shipping for orders over ¥11,000.
International shipments will be sent via Japan Post EMS.
Shipping costs vary by region and weight. Customers are responsible for customs duties on their packages.

Cash on Delivery (COD) Fee

Yamato Transport Takkyubin Collect (COD service) Fee
Total amount less than ¥10,000: ¥330
Total amount less than ¥30,000: ¥440
Total amount less than ¥100,000: ¥660
Total amount up to ¥300,000: ¥1,100

After placing a COD order

After your order is completed, our staff will add the COD fee and send you an email with the updated total amount.
Although that email will contain a link to the payment screen, please do not proceed with payment there. Instead, we kindly request that you make the payment upon delivery.

International Shipping

We do not accept orders from Korea or ship to Korea, as we have an agent, VACHEMONT, in Korea. We appreciate your understanding.
We do not accept orders from Korea or ship to Korea, as we have an agent, VACHEMONT, in Korea. We appreciate your understanding.

International orders may be subject to customs duties, import taxes, and handling fees upon arrival in the destination country.
These charges are determined by the customs authorities of the destination country and are the responsibility of the customer.
Please contact your local customs office for further information.
International orders may be subject to customs duties, import taxes, and handling fees upon arrival in the destination country.
These charges are determined by the customs authorities of the destination country and are the responsibility of the customer.
Please contact your local customs office for further information.

If a shipment is refused or returned due to unpaid customs duties, import taxes, or other customs-related charges, the customer will be responsible for any return shipping fees and related costs, which will be deducted from the refund amount.
If a shipment is refused or returned due to unpaid customs duties, import taxes, or other customs-related charges, the customer will be responsible for any return shipping fees and related costs, which will be deducted from the refund amount.